shipping & returns

delivery and shipping

Every attempt is made to deliver by the next working day, for all orders received no later than 4.00pm.

Unfortunately, it is not possible to provide this level of service for those of our Customers in more remote regions or islands of the United Kingdom and Ireland, where an up to three-day delivery service generally prevails. Equally, due to erratic daily demands during peak season, we may not always be able to maintain our levels of service but rest assured of our commitment to despatch as quickly as possible.

Customer orders are accompanied by paperwork/Vat Invoice which details the contents in full, enabling Customers to check orders upon receipt. The items detailed on the Invoice will be the items Customers are charged for.

Delivery will be made by our appointed carriers or by post. Every reasonable effort will be made to execute orders in one consignment. In the event of incomplete availability, subsequent deliveries will be shipped carriage paid.

returns policy

If you are not 100% satisfied with your purchase, you can return it up to 14 days from the date you purchased it.

Any product you return must be in the same condition you received it and with the original packaging, any labels must remain attached.

In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to a ‘cooling off period’ in which you can change your mind about the purchase you’ve made.  This ‘cooling off’ period commences day after you take delivery of the item and lasts for 14 days. Return postage will be at the expense of the customer unless agreed otherwise. All returns must be sent to LPMX, Unit B2 Barton Industrial Estate, Faldo Road, Barton Le Clay, MK45 4RP.

LPMX Limited are a credit broker (not a lender) for the purposes of this financial promotion. We can introduce you to a limited number of carefully selected finance providers and may receive a commission from them for the introduction.